CareBridge

CareBridge is a specialized application dedicated to streamlining the management of personal and home healthcare services. This tool serves as an Electronic Visit Verification (EVV) system, aligning with the mandates of the 21st Century Cures Act. Users will find that it supports a variety of methods to verify visits, including a mobile app, beneficiary-based tablet, telephony through an Interactive Voice Response (IVR) system, and fixed devices.

One of the central advantages experienced when utilizing this platform is the ability to effortlessly monitor caregiver schedules and perform real-time check-ins and check-outs during service visits. The app ensures that every aspect of patient care is documented accurately, from care plans to any observed changes in patient conditions. Notably, it works even in the absence of data access at the service location, ensuring the continuity and reliability of service recording.

The platform boasts advanced real-time reporting and analytics, which are essential for health plan care managers who need to integrate and analyze data efficiently. Privacy is a priority; time and location data collection occurs only upon explicit action by the caregiver, without any passive data collection. This targeted data use aligns with privacy concerns and standards.

CareBridge goes beyond basic compliance, offering a suite of features and capabilities that enhance the user experience and operational efficiency. Optimized to support ease of use, it also includes additional customizations tailored to the needs of the healthcare service community. Ultimately, the main purpose of this system is to facilitate a secure, reliable, and compliant way for managing and verifying home health services, ensuring that caregivers and health plan managers can focus on delivering quality care without technological impediments.